The cloud-based communications system for your customer service
Location-independent by design - local, remote or hybrid. Focus on customers, not configuration. Get insights and grow with your metrics.
We bring customer service closer to people.
In minutes, you can set up a fully customizable customer service in the cloud to reach your global audience. Our premise is to provide a centralized system that allows your users to provide your customers with a closer, more substantial, and more empathetic experience from anywhere.
Customer service becomes an experience
Improve engagement, collaboration and operational success with personalized customer service
All you need is your internet browser
Manage your customer service on the go
Team and individual metrics, in real-time
Integrate your helpdesk or CRM software
Support and train your teams
Because customer service is teamwork!
We want to transform business telephony into intelligent communication that enables data-informed decisions and automation of workflows. We stay closer to customers and partners to make their lives a little easier and help them scale their businesses with trusted telecommunications experience. Exceptional experiences are delivered on the basis of reliable technology and sophisticated software, which is our claim.
You are always VIP
Regardless of company size or business area, you always receive a respectful high priority response
Integration to any system
API and real-time architecture that enables you to connect to any business system
100% European trusted company
Renominated German automotive, tourism and e-commerce companies trust us
Our voice infrastructure has the highest PCI security level, constantly monitored by external services.
Delivering exceptional customer service technology since 2009
More than a decade of driving customer service for established companies in the travel, automotive and e‑commerce sectors worldwide.
State of the art
Customer service continues to evolve, as does the technology we deliver as a cloud solution that can be used anywhere
Delivered through a 100% own GDPR infrastructure that is 100% hosted in Europe
We send information that is relevant, opportune and useful. Obtain meaningful insights about the market and current technology to deliver extraordinary user experiences and reach global audiences.