Sabienzia Technologies

Sabienzia voice infrastructure and communications services meet the most stringent data security and compliance requirements

Berlin, April 09, 2018 // The international telecommunications service provider Sabienzia Technologies received the highest PCI-DSS Level 1 certification from TÜV SEC-IT Süd. Sabienzia is now operating under the high-security requirements of the Payment Card Industry Data Security Standard (PCI-DSS), the global data security standard of the credit card industry.

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Research project

Hasso Plattner Institute (HPI) and Sabienzia Technologies cooperate in scientific research into knowledge transfer

9 October 2014, Berlin - The Hasso Plattner Institute (HPI), based in Potsdam near Berlin, and Sabienzia Technologies, based in Berlin, cooperate in scientific research into knowledge transfer in location-independent working models.

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Expansion Europa

The Cloud Contact Center expanding in Europe

We are happy to announce that thanks to new international partnerships with experienced customer service organisations our platform is now used in 7 more European countries in the Benelux states (Belgium, Netherlands, Luxembourg) and Scandinavia (Denmark, Finland, Norway and Sweden).

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Screenshot Kundenzufriedenheitsumfrage

Constantly keeping an eye on customer satisfaction

In order to improve websites on a continuous basis, we track everything nowadays.

We track page views, entry pages, exit pages, visit duration, keywords, sources of visitors, and a lot more in order to draw conclusions regarding user behaviour and to identify potential.

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